Care and Maintenance

Care and Maintenance

Simple care and maintenance will ensure optimum performance from your pen tablet.

  • Keep the pen and pen tablet clean and free of dust and dirt.
  • Replace your pen nibs frequently to avoid scratching the surface with worn pen nibs.
  • Clean the surface using an anti-static cloth or slightly damp cloth and light pressure. Do not use detergent, as it may damage the surface.
  • Use and store your pen and pen tablet in a clean, dry place and avoid extremes in temperature.
  • Do not disassemble the pen or pen tablet, except to add a color ring to the pen. Taking apart the product will void your warranty.

Important: Take care to never spill liquids onto your pen tablet or pen. They contain electronic parts that will fail if exposed to liquids.

Replacing the pen nib

To protect your tablet from scratches and for best performance, replace your pen nib when it becomes too short. A nib should be replaced when it is approximately 1 mm (1/25 inch) in length.

  • For the Intuos Pro, replacement nibs and a nib removal tool are located inside the base of the pen stand.
  • For the Intuos, extra nibs are located either in a small bag, or on the inside of the compartment cover on the back of the Intuos.

If you need pen nibs or pen tablet accessories, go to the Wacom Store.

To replace the pen nib:

  1. Clasp the old nib and pull it straight out of the pen using the nib removal tool, a pair of tweezers, needle-nosed pliers, or similar tool.
  2. Slide the end of the new nib straight into the barrel of the pen and push the nib slowly and firmly until it stops.