Connect wirelessly by Bluetooth

Connect wirelessly by Bluetooth

You can work wirelessly by pairing your device to a computer by Bluetooth. Your device is battery-powered when you are connected by Bluetooth.

  1. If your device is connected to your computer by USB, disconnect the USB cable.
    • The Touch Ring LED turns off and then turns back on again.
  2. Open your computer or mobile device's Bluetooth menu and turn on Bluetooth.
  3. Press and hold the Touch Ring center button on your device for three seconds.
    • The blue LED near the Wacom logo blinks, and the device is discoverable by Bluetooth.
  4. In your computer or mobile device's Bluetooth menu, select your device's name when it appears.
    • You might see two options with your device's name. Make sure to select the one that begins with BT.
  5. Click Pair or complete the pairing process per your operating system's instructions.
    • The blue LED lights for five seconds when your device is paired.
  6. Important: Close the Bluetooth menu when pairing is done.

After you pair your computer to your device, you can switch between a Bluetooth and USB connection by plugging and unplugging the USB cable.

Tips for improving Bluetooth connectivity

  • Check to see if your computer has a built-in Bluetooth antenna. If not, purchase and install a Bluetooth adapter.
  • Check what version of Bluetooth your computer or adapter is using. If you are not using a compatible version, install a compatible Bluetooth adapter.
    • Version 4.0 or higher is recommended.
    • For desktop computers, you need version 2.1 or higher.
    • For laptop computers, you need version 3.0 or higher.
  • Check for driver updates in Wacom Center to make sure that you are using the latest Wacom driver and device firmware.
    1. Open Wacom Center.
    2. Click the Global settings icon.
    3. If a Wacom driver or device firmware update is available on the General settings tab, download and install it.
  • Update your operating system to the latest version.
  • Move your device closer to your computer, and make sure that the space between the computer and the device is clear.
  • Unpair other Bluetooth devices, especially any that transfer a large amount of data, such as headphones, speakers, or storage devices.
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