Connect to your computer

Connect to your computer

When you have unpacked your Cintiq Companion Hybrid, complete the following steps to launch the Setup wizard.


  1. Read the Quick Start Guide that came in the box with your Cintiq.
  2. Make sure your computer meets the following minimum system requirements:
    • Windows 7 or later (32-bit or 64-bit configurations) or Mac OS X 10.8 or later
    • Available USB port
    • Available HDMI port

Note: If your computer does not have an HDMI (video out) port, you will need an HDMI adapter to connect your computer to the Cintiq.

Step 1: Connect the Cintiq Companion Hybrid to your computer

Complete the connections from the Cintiq to your computer using the illustrations in the Quick Start Guide. Make sure to use the power cable to connect to an external power source.

  1. Connect the interface and video plugs of the 3-in-1 cable to the available USB and HDMI ports on your computer. Note that Wacom recommends connecting the USB cable directly to your computer, and not to a USB hub attached to your computer.
  2. Connect the adapter plug of the 3-in-1 cable to the power adapter.
  3. Connect the remaining end of the 3-in-1 cable to the Cintiq.
  4. Install the wall plug on the power adapter. Note that the plug can be turned to accommodate different outlets.
  5. Plug the power adapter into an AC outlet.

The Cintiq Companion Hybrid Desktop Mode is enabled when the Cintiq is connected to your computer with the 3-in-1 cable, and the software for PC or Mac operation has been installed.

The Wacom Desktop Center will launch automatically after the Mac or PC driver software has been installed.

Note: The use of some HDMI adapters can cause the Cintiq to switch to Desktop mode even if it is not connected to a computer, and your screen will be blank. If this happens, unplug your adapter or 3-in-1 cable to switch your Cintiq to Mobile Mode.

Continue with steps 2 and 3 to complete the Mobile Setup wizard and install the driver.

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