Test the Dial or Touch ring

If a Dial or Touch ring does not work as expected, check the assigned actions or reset it to the default settings. Also try the steps outlined on the Wacom Support page. If you are still having issues, use the diagnostic steps below.

1. Open Wacom Center.
2. Select your device in the Devices sidebar.
3. In the main content area, click Advanced.
4. Click the Diagnostics button.
   Note: The Diagnostics dialog shows dynamic information about your device and tool(s).
5. Observe the Device Info column as you test the Dial or Touch ring.
6. Use your finger to spin the Dial or Touch ring 360 degrees in both directions and watch the Left Dial (and Right Dial, if applicable) rotation values change.
7. If no rotation values display, the test has failed. Please contact Wacom Support.
8. Click OK to close the dialog.